Gemma Rubio RodrigoDefine The Fine & Mundo Spanish working togetherWe are so happy to share with all of you that Define The Fine has signed a partnership agreement with Mundo Spanish, a platform for...
Gemma Rubio RodrigoHow touchpoints impact the Customer JourneyA Touchpoint is any interaction that affects the way your customers feel about your product, brand, business or service. It is a powerful...
Gemma Rubio RodrigoTwitter Measures to prevent manipulation and spamThere are many new fake accounts on twitter. The last months, fake accounts, fake news and spam are growing on the platform because the...
Ana Martinez Montañana“The patience effect” When a new episode in our favourite series is coming, we wait enthusiastic for it! We feel so happy when the time arrives. Is this...
Ana Martinez MontañanaUser experience VS Customer ExperienceSome people get confused with the terms User Experience (UX) and Customer Experience (CX). Let’s see what are the main differences...
Gemma Rubio RodrigoWhy Companies lose their Customers/UsersWhen our company loses a customer, we always try to find out the reason why. We need to pay attention to the way we treat our customers,...
Ana Martinez MontañanaConnect easily with Linkedin QRLinkedin has implemented on their app, the option to connect with new contacts through QR Code. It is a great way to connect when you...
Gemma Rubio RodrigoTime to give a try to InstagramInstagram is growing really fast and has reach a billion users in 2018. It is the right time to give it a try if you haven’t done it yet!...